Frequently Ask Questions
WHAT IS THE SHIPPING TIME? WHEN WILL MY ORDER ARRIVE?
Fast Delivery 25 USD, which we will send within 7 to 14 days .
Standard Delivery 0.00 USD (Free of Charge) we will send it within 21 days.
HOW TO TRACK ORDER?
Once your order has been dispatched, you will receive an automatic email containing a tracking number that you can use to track your order online. If you are registered with us, you can also follow delivery by signing into your account and selecting My Account, followed by My Orders.
CAN I CANCEL MY ORDER?
You can cancel your order during the first 12 hours.
CAN I MODIFY AN ORDER ALREADY MADE?
You can modify your order during the first 12 hours. After 12 hours you will have to wait to receive the product and send it back.
WHICH COUNTRIES DO YOU SHIP TO?
We provide worldwide shipping.
DO I NEED TO PAY FOR IMPORT FEES ON MY ORDER?
Import taxes, duties, related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination. Payment of these charges and taxes is the responsibility of the recipient.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
Payment methods that can be used are: Visa, MasterCard, American Express and PayPal.
Cash on delivery is not available.
DO I HAVE TO PAY FOR THE RETURN?
We will be responsible for shipping costs and product refunds for those products that meet the following conditions:
Products with manufacturing defects that make it impossible to use (does not include defects in measurements, color or differences in patterns of pattern designs) that the product received is totally different from the order.
The size sent is not the same as the requested one. Please see our Refund Policy and Return for more details.